Customer Journey Engine

17-stage lifecycle · one update, every module in sync

Live sync
Stages
17
Pipeline
74
visitors → repeat
Active Projects
9
Connected Modules
17
fully wired

Live Journey Funnel

Stage detail

Construction

Construction Progress · owner Project Manager
Open module
Documents
  • Drawings
  • BOQ
  • Work orders
Activities
  • Kickoff
  • Milestone execution
Notifications
  • Daily site report

Project Journey

Rajesh Mehta
Current: Progress Updates
Next action · Drone flight

Connected Intelligence · VK-001

Open project →
Construction Progress
64
Open
Drone Intelligence
3
Open
Payment Intelligence
1
Open
Document Intelligence
12
Open
Quality Intelligence
2
Open
Customer Portal
1
Open
Engineer · Arjun Reddy
3
Open
Contractor · Skyline Constructions
1
Open
Materials
10
Open
Live Activity
10
Open
One update in any module automatically propagates to every connected surface.

Full 17-Stage Lifecycle

#StageOwnerDurationModuleIn pipeline
1VisitorMarketingInstantWebsite Intelligence42
2LeadSales Executive0-24 hrLead Intelligence1
3Qualified LeadSales Manager1-3 daysCRM2
4Site VisitSales + PM3-7 daysSite Visit Engine1
5NegotiationSales Manager1-2 weeksDeal Intelligence2
6BookingAccounts1 dayPayment Intelligence1
7AgreementLegal + Accounts3-7 daysDocument Intelligence0
8Loan ProcessingAccounts2-4 weeksPayment Intelligence0
9ConstructionProject Manager6-24 moConstruction Progress4
10Progress UpdatesEngineer + PMWeeklyDrone Intelligence3
11Interior SelectionInterior Team2-6 weeksInterior Intelligence2
12InspectionQuality + Customer1-2 daysQuality Intelligence1
13PossessionHandover Team1 dayHandover Engine1
14WarrantyService Desk12-60 moService Intelligence1
15MaintenanceFacilityOngoingFacility Intelligence4
16ReferralLoyaltyOngoingEcosystem Intelligence6
17Repeat CustomerFounder + SalesLifecycleFounder Command3

Live Project → Journey Position

VK-001
On Track
Aurora Luxury Villa
Stage · Progress Updates
VK-002
On Track
Meridian Commercial Complex
Stage · Progress Updates
VK-003
Delayed
Skyline Residences Tower B
Stage · Interior Selection
VK-004
Ahead
Nexus Corporate Office
Stage · Construction
VK-005
On Track
Vidya Niketan School Campus
Stage · Progress Updates
VK-006
On Track
Lifeline Multispecialty Hospital
Stage · Construction
VK-007
Ahead
Cargo Hub Warehouse
Stage · Inspection
VK-008
On Track
Serenity Bay Resort
Stage · Construction
VK-009
On Track
The Loft — Interior Renovation
Stage · Interior Selection
VK-010
Completed
Greenwood Residential Extension
Stage · Warranty
InfraKochi · Construction Intelligence OS · operating live for VK Builders Live tenant workspace