People in Queue
39
Avg Wait
22 min
SLA Breaches
1
Throughput Today
47
hand-offs
Customer Journey Queue
Stage 1
Consultation
8
ETA · Today
Stage 2
Site Visit
5
ETA · This week
Stage 3
Design
6
ETA · 3-7 days
Stage 4
Quotation
4
ETA · 24 hr
Stage 5
Approval
3
ETA · 48 hr
Stage 6
Agreement
2
ETA · This week
Stage 7
Construction
10
ETA · Active
Stage 8
Handover
1
ETA · Next week
Office Queues
| Desk | Waiting | Assigned | Next free |
|---|---|---|---|
| Reception | 3 | Anjali | 5 min |
| Architect | 5 | Studio Nirvana | 30 min |
| Engineer | 4 | Arjun Reddy | 20 min |
| Accounts | 2 | Sandeep K. | 10 min |
| Project Manager | 6 | Naveen R. | 45 min |
Construction Queues
| Queue | Pending | Today | Next |
|---|---|---|---|
| Material Delivery | 12 | 5 | OPC Cement 200 bags — 14:30 |
| Inspection | 7 | 3 | Slab L4 — Meridian — 15:00 |
| Equipment Booking | 4 | 2 | Boom Lift — Nexus — 16:00 |
| Concrete Pour | 3 | 1 | Aurora Villa raft — 06:00 tomorrow |
| Contractor Assignment | 5 | 1 | Heritage Interiors — Loft |
| Drawing Approval | 9 | 4 | Nexus elevation rev-C — 17:00 |